Privacy Policy

This Privacy Policy governs the manner in which Audio Department collects, uses, maintains and discloses information collected from users of the www.audiodept.com website ("site"). This privacy policy applies to the site and all products and services offered by Audio Department.

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our site. You may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. You may, however, visit our site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, however, it may prevent you from engaging in certain site related activities.

Non-personal identification information

We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about the means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our site may use "cookies" to enhance user experience. A cookie is a small file which your web browser places on your hard drive for record-keeping purposes and sometimes to track information about you to facilitate navigation throughout the site on subsequent visits. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the site may not function properly.

How we use collected information

Audio Department may collect and use personal information for the following purposes:

  • To improve customer service:
    Information you provide helps us respond to your customer service requests and support your needs more efficiently.
  • To personalize user experience:
    We may use information to understand how our users as a group use the services and resources provided on our site.
  • To improve our Site:
    We may use feedback you provide to improve our products and services.
  • To process payments:
    We may use the information you provide about yourself when placing an order only to provide service related to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails:
    We may use the email address to send you information and updates pertaining to your order. Your email address may also be used to respond to inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you may receive periodic emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe to these emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Changes to this privacy policy

Audio Department has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Audio Department
2700 W. Burbank Blvd.
Burbank, CA 91505

818-566-6526 or
Toll Free: 877-566-6526
info@audiodept.com

This document was last updated on August 25, 2013

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